Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:
* Items with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify by email you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

We may refuse a refund until we receive the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

Refused Deliveries and Unclaimed packages
If you refuse a delivery or an unclaimed packages return to us, you’re responsible for the original shipping costs and the return postage charges to us.
As soon as we receive the package, we will notify by email how you would like to proceed.
– If case you want us to resend your order, you will be fully responsible for the re-shipping cost;
– If you want to cancel your order and receive a refund lets us know immediately;
– We can also offer you credit in store.

In case no reply is given to us in 15 days, you will be refunded by the same payment method used to make the initial purchase (without the shipping costs).

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at omnia@quiabsurdum.com

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged.
If you need to exchange it for the same item or different size, send us an email at omnia@quiabsurdum.com and will let you know how to proceed.

Return Shipping Address
To return your product, please contact us right away and will let you know the shipping address.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over 50€, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Lost, stolen or incorrect Address
We are not responsible for lost items or stolen packages. Please double check your order carefully before finalizing it, we are not responsible for incorrect shipping addresses.

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We will do everything in our power to resolve any issue as best as we can. Contact us if you have any doubts where your package is or trouble, we will contact our courier service to know more info. Please beware that our courier takes a couple of weeks to reply to inquiries and it is out of our control (can take up to 30 business days). Once the investigation concludes, and if the item is lost or missing, we will either send you a replacement package at no cost or process a refund.