FAQ

Which Payment Methods Are Accepted?

Pay via PayPal or Credit Card;

Do I need an account to place an order?

Yes! But it is really easy and quick. And when you create an account everything is easier in your future orders, making your own wishlist and find special offers.

How Do I Track My Order?

At the Main Menu, select “My Account”, fill the form with your email address and password. Then go to “My Orders” and you can check the status.

Do You Ship Internationally?

Yea! Not yet available for Mars.

Please be aware, you, the buyer, are responsible for any import duty/tax that may be applied to an order outside Europe.

How Long Will It Take To Get My Package?

We processe all orders and shipping within 2-4 business days. You will receive an email once your package is shipped, with the tracking number.

Portugal
– Normal*: 5 to 12 business days.
– Registado: 1 to 2 business days.

Europe – 7 to 15 business days.

Rest of the World – 15 to 30 business days.

If you would like to have your item(s) sooner, please send us an email!

*We can’t take responsibility for orders without tracking code. But will try everything in our power to solve any lost package.

Can I make a local pickup?

Contact us – omnia@quiabsurdum.com -, before you make the order. We are based in Lisbon, Portugal, and sometimes we sell in local markets or festivals where you can pickup your stuff.

How Can I Return/Exchange a Product?

Ooh, we’re sad to hear that…please let us know through email what is the problem! You have 30 days to return or exchange.

You can return your product for store credit, a different product, or a refund to the original payment method.

Please be aware that any item you want to exchange or return was to be in perfect conditions. Please note, we are a very small 2 person project, so you will be responsible for all return shipping charges. In case of exchange you are also responsible for the new shipping cost.

How Can I Wash My Tshirt, Sweatshirt or Tote Bag?

Our designs are printed with silk-screen process, to preserve please:

Washing always on the reverse; Max 30º; Do not iron the design; Do not use the tumbler

Need to know what size will fit you?

See here all the measures

4 HRS ESTIMATED RESPONSE TIME

We’re Here to Help

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