FAQ

Payment

Do I need an account to place an order?

Yes! But it is really easy and quick.
Also, when you create an account, you can find in your account every order, you can consult updates, have a wishlist and find special offers.

Which Payment Methods Are Accepted?

You can pay with Credit Card – via Stripe.
Or via PayPal – with or without a Paypal account.

Pre-order

Presale item

By ordering a pre-order item, you accept/understand the item will be shipped after a few months after your purchase. Doing a pre-order you are helping cover the cost to make the project go further.

When is my card charged?

Payments will be captured at the time of your purchase.

I want to order other items with my pre-order!

Any orders containing pre-order items will not ship until the pre-order items are in stock. It is easier to create a separate order to the items available in stock.

Can i cancel/refund a pre-order?

Yes, please contact us until 30 days after your purchase.
Or if you have any concern because of the project/item just let us know.

Clothing Products

If I buy one of our items, how can i wash it?

Our designs are printed with silk-screen process. Follow the instructions if you would like to preserve the print: washing always on the reverse; Max 30º; Do not iron the design and/or use in the tumbler.

Environmental Responsibility

We try as much as we can not to use plastic.
All our packages are shipped in a cardboard box – that uses 70% of recycled material.
All our tshirts and longsleeves used a paper band around them – designed, produced, cut and put by ourselves.
We wrap all our clothing items in a tissue paper that can be recycled. We don’t use plastic envelopes or bags.

Unfortunately we have to use bubble plastic to wrap our decks, to prevent them from being damaged during shipping – but we are searching for a better solution.

Material Used

All our clothing suppliers are Sedex and OEKO-TEX standard 100 certificate.
Our tshirts are provided from a Portuguese company, completely Fair Wear.

2 DAYS ESTIMATED RESPONSE TIME

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